Return Policy

Customer satisfaction is our number one priority therefore if you are not completely satisfied, Contact us please!

Message: 469-439-3680, Email: luluclothesinfo@yahoo.com

1. We will cover the returning costs or refund for the damaged/defect item and this has to be within 7 days after receiving your order.

2. If you want to return items for any other reason, you can do so within the allocated time and authorized but at your own shipping cost.

3. Unauthorized returns will not be accepted.

4. Clearance items are final sale.

5. We do not exchange seasonal garments or accessories, Easter, Saint Patricks, 4th of July, Halloween, Thanksgiving,Christmas, Valentines,Etc.....

6. Shipping is never refundable.

7. Order can not cancel once in progress. Contact us within 1 hours If you need to cancel an order.

Details request for return/refund

• Subject line: Return or refund request
• # Order number and # Item number
• Reason for return/refund: (Describe the problem in a few words) 
• Attach the photo or video evidence of the items you'd like to return/refund, clearly showing the damages or defects.